The client was managing inventory, sales, customer records, and reporting using multiple spreadsheets, resulting in delays, duplicate work, and inaccurate reporting.
Reduction in manual work
Reporting accuracy
Faster report generation
Customer enquiries and order updates were being handled manually, resulting in delayed responses and increased support workload.
Faster customer response
Automated support availability
Reduction in manual effort
Business management required daily operational reports from multiple data sources with minimal manual intervention.
Time saved
Automated daily reporting
Business insights
Field employees required mobile access for attendance, task management, customer visits, and approvals.
Increase in field productivity
Data synchronization accuracy
Access from anywhere
General Systems develops custom software solutions for businesses of all sizes, including ERP systems, business automation, mobile applications, reporting solutions, and WhatsApp Business integrations.